German-Speaking Customer Success Specialist

This is a fully remote position, open to applicants in Hungary.

📋 Description

• **Your Responsibilities**

• - Establish robust customer relationships and foster success

• - Manage customer support via phone and email, addressing general inquiries as well as questions pertaining to contracts and invoices.

• - Assist customers and local teams with contract administration and invoice-related activities, alongside other customer service functions.

• - Execute proactive outreach initiatives.

⛳️ Requirements

• **What You Offer**

• - Proficient communication abilities in **English (B2) and German (C1)**

• - Background in Customer Success, Account Management, or BPO

• - Customer-centric attitude with outstanding communication skills

• - Self-motivated, organized, and technologically adept (experience with SAP/Salesforce is an advantage)

🏝️ Benefits

• **At Transcosmos, you’ll experience a nurturing team environment with genuine opportunities for advancement.**

• - Paid training

• - Competitive salary

• - Cafeteria benefits

• - Medicover

• ** Please note that although this is a remote position, the work must be performed within Hungary!**