German Sales Specialist

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Interact with German-speaking clients through phone, email, and chat, maintaining a focus on sales and customer retention.

• Recognize potential churn risks and implement retention strategies to foster customer loyalty.

• Advocate for platform features and upsell pertinent services when suitable.

• Address objections effectively and transform negative experiences into business opportunities.

• Provide an exceptional customer journey that enhances engagement and drives revenue.

• Gather insights and feedback to refine retention strategies.

⛳️ Requirements

• Proficient in both German and English (C1/C2 level).

• Prior experience in customer service, retention, or sales is a significant advantage.

• Excellent communication, negotiation, and objection-handling abilities.

• A commercial mindset with an emphasis on achieving results and meeting KPIs.

• Capability to excel in a fast-paced, digital setting.

🏝️ Benefits

• Health insurance coverage.

• Permanent contract offered after 6 months of employment.

• Meal allowance of €10.20 per day (approximately €214 per month).

• Assiduity bonus of €110.

• Flex work allowance of €60.