General VA – Admin, Bookkeeping, Social Media

This is a fully remote position, open to applicants in Australia.

📋 Description

• Oversee inbox management, scheduling, reminders, and daily administrative responsibilities.

• Provide support for project coordination, workflow management, and the organization of digital files across various projects.

• Keep project information updated in platforms such as Wunderbuild, Asana, ClickUp, and Google Workspace.

• Facilitate communication with subcontractors, suppliers, and clients.

• Assist in enhancing systems, workflows, standard operating procedures (SOPs), and operational processes within the organization.

• Address client inquiries and assist with follow-ups, scheduling, and effective communication.

• Compose emails, templates, and documents while maintaining a well-organized CRM system.

• Utilize tools like HubSpot, Loom, Dropbox, and AI platforms to enhance operational efficiency and organization.

• Recognize opportunities for improving processes, automation, and overall business operations.

• Manage accounts payable and receivable, handle invoice processing, and follow up on payments.

• Reconcile transactions and ensure accurate financial records using Xero.

• Monitor budgets, purchase orders, and supplier payments across projects.

• Schedule and publish content on various social media platforms.

• Design and edit on-brand graphics and posts using Canva.

• Support newsletters, email campaigns, and basic marketing efforts.

⛳️ Requirements

• 3-4+ years of experience supporting international clients (preference for Australian, UK, or US-based businesses).

• Proven experience in establishing or enhancing internal systems, processes, or SOPs.

• Proficiency in bookkeeping and financial administrative tasks.

• Familiarity with project management and CRM tools, such as Wunderbuild, Asana, or Excel.

• Experience in social media management, Canva, and/or other design software.

• Strong communication skills, effective time management, and keen attention to detail.

• Outstanding written and verbal communication skills in English.

• Experience in the construction or trade sector is advantageous but not mandatory.

🏝️ Benefits

• Flexible work arrangements.

• Opportunities for professional development.