Front Desk

This is a fully remote position, open to applicants in Canada.

📋 Description

• Assess guests' needs and deliver tailored solutions by recommending activities and amenities available at the hotel.

• Welcome guests and provide outstanding customer service while proactively anticipating their requirements.

• Accommodate special requests made by hotel guests and assist in organizing special events.

• Coordinate events, excursions, and transportation upon requests from hotel residents.

• Plan and assign daily work tasks to the guest services team, ensuring all duties are completed effectively.

• Prepare guest itineraries in advance of their arrival for requests received via phone, fax, and email.

⛳️ Requirements

• Previous experience in guest services is essential.

• Supervisory experience in a similar role is preferred.

• Exhibits exceptional customer service abilities.

• Shows strong interpersonal and communication skills, both spoken and written.

• Possesses organizational skills, accuracy, and meticulous attention to detail.

🏝️ Benefits

• Comprehensive benefits packages available.

• Transportation provided from Timmins or Cochrane, ON.

• Travel allowance offered for certain distant locations.