French-Speaking Customer Success Specialist

This is a fully remote position, open to applicants in Hungary.

📋 Description

• Establish robust relationships with customers to foster success.

• Manage customer support via phone and email, addressing general inquiries as well as questions concerning contracts and invoices.

• Assist customers and local teams with contract management and invoice-related responsibilities, along with associated customer service activities.

• Implement proactive outreach campaigns.

⛳️ Requirements

• Proficient communication skills in English (B2) and French (C1).

• Background in Customer Success, Account Management, or BPO.

• Customer-centric approach coupled with exceptional communication abilities.

• Proactive, organized, and proficient with technology (experience with SAP/Salesforce is advantageous).

🏝️ Benefits

• Paid training.

• Competitive salary.

• Cafeteria benefits.

• Medicover.