Fraud Risk Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Work in close collaboration with Product, Engineering, and Operations teams to implement risk-based, customer-focused fraud strategies.

• Continuously assess capabilities against emerging threats (such as deepfake videos) and enhance the technology stack as necessary.

• Review and make decisions on escalations (for instance, determining KYC reviews and managing the authorizations caseload).

• Set Key Performance Indicators (KPIs) (like fraud denial rates during onboarding and authorizations) and engage directly with data to enhance reporting capabilities.

• Create case studies (including both losses prevented and losses incurred), present findings to the Executive Team, and integrate insights gained.

• Implement and adopt a test-and-control framework to evaluate the effectiveness of new tools and strategies.

⛳️ Requirements

• Minimum of 2 years of experience in fraud prevention within financial services is essential. Experience in the credit card sector is highly advantageous.

• Strong technical proficiency: ability to extract data, analyze it, establish KPIs, and develop reporting tools (knowledge of Python and SQL is a plus).

• Outstanding strategic thinking and problem-solving capabilities.

🏝️ Benefits

• Competitive compensation with a substantial equity stake in the company.

• Commitment to your physical and mental well-being through extensive medical, dental, and vision benefits.

• Comprehensive company orientation for successful onboarding and additional learning and development opportunities, including regular review cycles that feature 360-degree feedback.

• Access to up to $25,000 towards closing costs for a new mortgage through our mortgage partners.

• Quarterly budgets for team and company events, allowing for team swag, cooking classes, or team dinners!

• Flexible paid time off, sick days, and 11 company holidays.