Fraud Risk Manager

This is a fully remote position, open to applicants in Netherlands, +2 more countries.

📋 Description

• Take charge of and enhance the AntiFraud portfolio of rules and controls.

• Maintain accurate true positive rates and alert volumes for each active customer while optimizing the performance of the rule portfolio.

• Manage relationships with fraud-related vendors and enhance the technological framework behind the anti-fraud risk engine.

• Collaborate with Machine Learning Engineering to refine AntiFraud detection in Dynamic Customer Risk Assessment models.

• Lead a team of five fraud investigators.

• Engage in the New Product Approval Process and integrate fraud considerations into new products.

• Offer fraud-related guidance and training to the first line of defense (1LoD).

• Contribute to the annual SIRA cycle and AFC audits.

• Assist the Head of Financial Crime Risk with inquiries related to fraud and the overall FinCrime Risk Management strategy.

• Establish communication channels with stakeholders in Product, Risk Management, and Quality Assurance.

• Initiate and manage ad hoc departmental projects.

• Execute the complete fraud risk management cycle, which includes risk identification, assessment, control development, monitoring, and reporting.

• Report on fraud trends to the Risk Committee, Head of FinCrime Risk, Management Board, and Supervisory Board.

• Own and drive metrics such as gross and net fraud rates, false negative rates, fraud losses, account takeover rates, decline rates, and fraud-related account closure rates.

⛳️ Requirements

• A minimum of 6 years of anti-fraud experience, including at least 3 years in the B2B sector.

• Proven experience in implementing end-to-end anti-fraud controls within a fintech or financial institution.

• In-depth knowledge of transactional and behavioral fraud typologies.

• Familiarity with business intelligence and data analytics tools such as Power BI, Databricks, Metabase, or similar.

• Knowledge of SQL is highly advantageous, though not mandatory.

• Strong understanding of the antifraud tool stack and experience in developing systems from the ground up.

• At least 1–2 years of experience in team management.

• Full working proficiency in English.

• Active user of AI tools or familiarity with AI applications in AntiFraud.

• Detail-oriented and highly motivated self-starter.

• Possess critical and analytical thinking skills.

• Ownership mindset, proactive, results-driven, and able to work independently with minimal supervision.

🏝️ Benefits

• Opportunities and resources for continuous personal and professional development.

• Flexibility to travel and work remotely or in a hybrid model across Europe.

• Stock Options Program available to all team members.

• Ongoing support and care.

• A modern, friendly, and eco-conscious corporate culture.

• Work & Swim Program: spend one month in a corporate apartment in Cyprus.