Forward Deployed Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop production-quality agents, integrations, and data pipelines utilizing Redpanda ADP within customer environments and codebases.

• Rapidly grasp unfamiliar codebases, data environments, and their associated constraints.

• Take ownership of technical deliverables from design to production deployment and ensure a smooth handoff.

• Collaborate on a daily basis with customer engineers to ensure integrations are compatible with their existing systems.

• Document solutions, provide training to customer teams, and reduce ongoing dependencies.

• Recognize recurring engagement patterns and communicate productization opportunities to the Product and Engineering teams.

• Travel 30–50% during active engagements and work on-site when builds are live.

• Report directly to the Director of Customer Engineering.

⛳️ Requirements

• 6–10+ years of professional experience in a blend of software engineering and customer-facing technical roles.

• Proven experience in writing production software, including backend systems, data pipelines, APIs, or agent systems.

• Experience in building agents, utilizing LLM APIs, or integrating complex systems.

• Capability to work within unfamiliar codebases, data environments, and technical stacks.

• Ability to engage directly with customer engineering teams as a credible technical partner.

• Experience in delivering software at a customer site or within a deployment context.

• U.S. work authorization without the need for visa sponsorship.

• Prior experience in a pre-IPO B2B SaaS environment within the last 5 years.

• Preferred: experience in forward-deployed or customer-embedded engineering roles.

• Preferred: familiarity with streaming or real-time data systems (Kafka, Flink, Redpanda, or similar).

• Preferred: experience in regulated industries or air-gapped environments.

• Preferred: experience as the first or sole technical person in a customer engagement.

🏝️ Benefits

• Bonus and/or commission opportunities.

• Access to the latest AI tools along with a budget for their use.

• A fast-paced, diverse, people-first organization.

• Team members located around the globe.

• A culture grounded in trust, transparency, communication, and kindness.