Forward Deployed Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct technical discovery sessions with clients to create technical scopes, risk assessments, and cost estimates for both build efforts and operational expenses.

• Collaborate with Sales on defining project scopes and take ownership of solution design.

• Develop comprehensive integrations with Claude Code, incorporating agents, MCP servers, ERP systems, third-party connectors, file and batch ingestion, webhooks, and data mapping.

• Certify deliverables against client source-of-truth systems utilizing automated regression tests and customer-acceptable validation evidence.

• Create reusable verification tools, including parity harnesses, reconciliation processes, agent-driven test generation, and reporting mechanisms.

• Establish testing strategies for agentic components, addressing prompt injection paths, tool and MCP permission scopes, and human-in-the-loop requirements.

• Design guardrails for agentic components, focusing on scoped credentials, approval processes, output validation, audit trails, and rollback capabilities.

• Act as the primary technical liaison for projects, managing customer security reviews and change control procedures.

• Ensure smooth transitions with comprehensive documentation, runbooks, and monitoring systems.

• Transform recurring engagement patterns into APIs, reference implementations, connectors, and an official PartsBase MCP server.

• Enhance developer experience for the integration surface by providing agent- and human-oriented documentation, examples, and self-service options.

• Contribute to the core platform across the full stack between engagements.

• Develop and maintain internal agentic tools, including CLAUDE.md, subagents, skills, hooks, MCP servers, and n8n automations.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent professional experience.

• Over 10 years of experience in building and delivering production software across backend, frontend, and integration domains.

• At least 5 years of experience operating systems that you have developed and being on-call for their performance.

• Proven experience in billable consulting, professional services, or solutions engineering, including scoping, estimating build efforts and operational costs, and managing customer relationships.

• Demonstrated practical use of Claude Code, encompassing CLAUDE.md, subagents, skills, hooks, MCP servers, and the Claude API.

• Strong expertise in context engineering, tool utilization, model selection, and understanding failure modes in non-deterministic systems.

• Proven skills in identifying erroneous AI outputs and creating automated checks to mitigate customer impact.

• Extensive experience in verifying data integrations, including reconciliation strategies, large-scale parity, sampling versus full comparisons, and legitimate record discrepancies.

• Experience with agent-driven testing and evaluation of non-deterministic behaviors, including evaluation design, scoring, and regression detection amid prompt and model changes.

• Proficient in test automation at scale using Playwright, Cypress, or similar tools, with a focus on eliminating flakiness.

• Experience managing customer-impacting defects and implementing systemic improvements.

• Familiarity with evolving partner-facing APIs, including versioning and deprecation strategies.

• Proficiency in C# and .NET, including code from the .NET Framework 4.6 era; Python; TypeScript; and React with Next.js or React Native.

• Experience with AWS production deployment, operations, and debugging.

• Expertise in REST integration at scale and data integration across various systems such as spreadsheets, flat files, batch processes, webhooks, event-driven systems, and direct API connections.

• Knowledge of SQL Server, PostgreSQL, DynamoDB, and Elasticsearch.

• Experience in CI/CD with test automation integrated into the pipeline; familiarity with production observability tools like New Relic; and automation platforms like n8n.

• Ability to facilitate customer discovery sessions and communicate effectively with clients.

• Experience managing professional disagreements and organizational resistance.

• Proficient in English.

• Preferred: Experience in aviation, aerospace, or defense sectors, including ITAR/EAR awareness and ERP integration.

• Preferred: Background in security testing practices, including knowledge of OWASP Top 10 and OWASP Top 10 for LLMs.

🏝️ Benefits

• Fully remote work environment.

• Team-oriented organization.

• Inclusive culture that embraces all employees and values diverse contributions.