Forward Deployed Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Perform in-depth technical assessments in targeted strategic accounts to evaluate platform readiness, identify constraints, and uncover significant adoption opportunities across the GitLab and GitLab Duo Agent Platform.

• Direct the design of architecture and delivery for complex enterprise settings where platform migration, regulatory requirements, and product limitations intersect.

• Collaborate with customer stakeholders and GitLab account teams to prioritize use cases based on their business impact, technical feasibility, repeatability, and long-term platform value.

• Create and develop bounded proofs, prototypes, deployment patterns, and reusable accelerators spanning source code management, CI/CD, security, compliance, and AI-enabled workflows.

• Design self-managed and enterprise deployments, incorporating runners, access controls, network boundaries, observability, AI Gateway, model connectivity, and governance controls.

• Transform recurring field patterns into reusable resources such as runbooks, templates, design notes, technical guidance, product briefs, and reference architectures applicable across various accounts.

• Provide code, technical designs, or architectural changes when strategically appropriate, collaborating with product and engineering teams to resolve upstream blockers.

• Travel as necessary for strategic customer interactions, architecture workshops, and team coordination, with anticipated travel up to 50%.

⛳️ Requirements

• Proven experience in software engineering, platform architecture, forward-deployed engineering, technical consulting, or similar customer-facing engineering roles.

• Strong foundation in software engineering principles, including the ability to read, analyze, and contribute to production systems, preferably with experience in Ruby on Rails and/or Go.

• Excellent systems design and software architecture capabilities, with experience in assessing APIs, asynchronous workflows, CI/CD systems, security boundaries, scalability, and operational trade-offs.

• Practical experience with GitLab CI/CD, pipeline design, YAML, runners, and GitLab APIs.

• Familiarity with infrastructure as code and enterprise deployment tools such as Terraform, Ansible, Helm, or similar methodologies.

• Understanding of large language models, agentic patterns, tool orchestration, and the practical limitations of AI systems in production scenarios.

• A proven track record of creating reusable technical assets that extend beyond a single engagement, coupled with strong written and verbal communication skills for technical design and architecture advice.

• Ability to lead discussions with senior stakeholders across security, compliance, engineering, platform, and business teams, particularly in complex enterprise environments.

🏝️ Benefits

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental Leave

• Home Office Support