Forward Deployed Engineer

This is a fully remote position, open to applicants in Poland.

📋 Description

• Gather customer needs and convert them into actionable implementation strategies.

• Develop and deploy fonio configurations in production, encompassing workflows, logic, prompts, and safeguards.

• Execute integrations with external systems such as APIs, webhooks, CRM, calendars, and ticketing platforms.

• Create smaller features and intermediary code to address customer scenarios.

• Troubleshoot calls, flows, edge cases, and production challenges.

• Construct reusable templates and deployment manuals to enhance scalability of setups.

• Provide prioritized and tangible product insights regarding pain points and feature deficiencies.

• Collaborate closely with Product/Engineering and Go-to-Market teams to ensure swift, stable, and repeatable deployments across the Polish market.

• Engage in the recruitment process: introductory call, in-depth assessment, and cultural interview.

⛳️ Requirements

• Strong coding abilities; capable of independent implementation.

• In-depth knowledge of AI systems and LLMs, including prompting, tool usage, RAG, and failure modes.

• Skill in translating intricate processes into effective, testable workflows.

• Experience with APIs, webhooks, authentication, and established integration methodologies.

• Understanding of cloud fundamentals, including deployments, observability, and production troubleshooting.

• Practical and results-oriented approach: deliver quickly, ensure stability, and iterate as needed.

• Bonus skills: Voice/Telephony, n8n, TypeScript/Python, SQL, monitoring/tracing, GDPR compliance.

• Proficiency in Polish at a native or near-native level.

• Fluent in English.

• Resume submitted in English.

🏝️ Benefits

• Equity opportunities.

• Fully remote work environment.

• Onboarding conducted in Warsaw.

• 100% Focus Time (no regular meetings).

• Unlimited budget available when ROI is favorable.

• Exceptional speed (we ship nearly every day).