Forward Deployed Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as the technical lead on projects, overseeing everything from problem identification to production.

• Develop integrations and prototypes using partner and hyperscaler APIs, including minimum viable products (MVPs), microapps, and proof of concept initiatives.

• Formulate and advocate for a cloud commitment strategy utilizing validated platform data.

• Manage intricate onboarding processes, permissions, role-based access control (RBAC), billing data accuracy, and production escalations.

• Troubleshoot live integrations in collaboration with partner and hyperscaler engineering teams, driving resolutions to completion.

• Act as a technical resource during enterprise and partner initiatives, working closely with Sales, Partner Development, and Alliances.

• Assist with hyperscaler co-selling strategies like Azure IP Co-Sell and MACC positioning.

• Replicate issues, pinpoint root causes, manage support tickets, and offer evidence-based feedback on products.

• Take charge of technical documentation and supply foundational material for partner and seller training and certification.

• Report directly to the Senior Director of Field Engineering & GTM Enablement.

• Collaborate with Technical Account Management, Partner Development, Alliances, Marketing, Product, and Engineering throughout the entire deal process.

⛳️ Requirements

• A minimum of 8 years in hands-on technical positions that involve substantial customer or partner interaction.

• Extensive hands-on experience with Azure, encompassing reservations, savings plans, exchange mechanics, cost exports, FOCUS schema, effective cost, and customized pricing sheets.

• Proficient in APIs, Git, scripting, Infrastructure as Code (IaC), and Continuous Integration/Continuous Deployment (CI/CD).

• Daily engagement with AI coding assistants such as Claude Code.

• Proven track record of resolving integration issues in partnership with third-party engineering teams and driving fixes to completion.

• Capability to validate figures against source data prior to presenting them to clients.

• Ability to clearly communicate technical work to both technical and executive audiences.

• Comfort in dealing with incomplete information and making informed judgments about what to build or escalate.

• Azure Solutions Architect Expert certification (AZ-305) or comparable architectural expertise.

🏝️ Benefits

• Competitive salary and equity package.

• Comprehensive medical, dental, and vision insurance coverage.

• 401(k) retirement plan.

• Flexible paid time off (PTO) alongside company holidays.

• Remote-first work culture.

• Opportunity to influence and expand a category-defining FinTech platform.