Forward Deployed AI Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Deploy and set up agentic AI workflows and AI-driven automations within client ServiceNow environments.

• Convert customer business needs into technical architectures and implementation strategies.

• Implement and integrate NewRocket Agent Packs alongside AI solutions into enterprise settings.

• Collaborate directly with clients to customize AI solutions that align with their operational workflows and business processes.

• Create demos, prototypes, and proof-of-concept implementations to validate AI-driven workflows with clients.

• Quickly iterate on solutions with customers to enhance AI-powered use cases.

• Assist in the implementation of AI orchestration, LLM integrations, and agentic decision models.

• Develop integrations between ServiceNow, enterprise systems, APIs, and AI services.

• Construct supporting components such as scripts, microservices, automation logic, and integration services.

• Execute integrations with AI platforms, APIs, and enterprise data sources.

⛳️ Requirements

• 5–8+ years of experience in software engineering, systems integration, enterprise platforms, or automation systems.

• Solid engineering foundation with experience in full-stack development, scripting, or enterprise integrations.

• Familiarity with AI / LLM technologies or AI-enhanced applications.

• Experience in client-facing engineering or consulting roles.

• Proficient with cloud platforms such as AWS, Azure, or GCP.

• Proficiency in programming languages including:

• JavaScript / TypeScript

• Python

• or other similar scripting languages.

• Strong capability to convey complex technical concepts to both technical and business stakeholders.

🏝️ Benefits

• We Take Care of Our People

• NewRocket is dedicated to fostering a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee is important and should be respected and heard. We take pride in being an equal opportunity workplace and affirmative action employer, committed to providing employment opportunities regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.us@newrocket.com.