Forensic Underwriting Team Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the daily operations of the Forensic Underwriting Team.

• Act as the primary escalation point for the Forensic Underwriting Team to address general inquiries and conduct additional file reviews to support loan-level decisions.

• Assess and balance the team's loan assignments and workload.

• Deliver employee development and performance coaching during one-on-one sessions.

• Aid in the onboarding and training of new hires and current employees to enhance their skills across various topics as required.

• Track the team's performance metrics and routinely report to management regarding documentation accuracy, timeliness, and compliance.

• Recommend process enhancements to boost efficiency, accuracy, and compliance within the Forensic Underwriting Team.

• Analyze production and processes to identify trends that will be communicated to the Forensic Underwriting Manager.

• Gather and monitor department reports to ensure deadlines are met and prioritize aged loans for resolution.

• Offer assistance with tasks and responsibilities of the Forensic Underwriting Team as needed.

• Actively monitor investor posted turnaround times and follow up as necessary to ensure files are reviewed within their stated timelines.

• Review and seek clarification from investors when required to ascertain acceptable methods to address applicable defects.

• Manage a pipeline to guarantee that all loans assigned to the Forensic Underwriting Team are actively being processed.

• Provide updates on the status of assigned loans with investors to the Forensic Underwriting Manager.

• Ensure the Forensic Underwriting Team achieves established monthly objectives.

• Review all rebuttal denials and collaborate with the Forensic Underwriting Manager for additional resolution strategies.

⛳️ Requirements

• High School Diploma or its equivalent.

• 2+ years of experience in a Team Lead or senior position.

• Experience in managing investor conditions and exceptions.

• Familiarity with Encompass is preferred.

• Comprehensive knowledge of regulatory rules and regulations.

• Understanding of Agency, Non-Agency, Bond, and Non-QM guidelines.

• Exceptional communication skills.

• Strong problem-solving abilities to identify solutions and alternative resolutions within acceptable guidelines.

• Proficient in prioritizing and completing multiple tasks within designated timeframes.

• Capable of making independent decisions.

• Excellent customer service skills for interactions with internal employees and external vendors.

• Proficient in the Microsoft Office Suite.

🏝️ Benefits

• Medical

• Dental

• Vision

• 401K

• Company-provided short-term disability

• Employee assistance program

• Wellness program