Fleet Account Executive – Service SCR

This is a fully remote position, open to applicants in Texas.

📋 Description

• Act as the main GM service support representative for designated high-volume fleet clients

• Foster and sustain positive, effective relationships with fleet accounts

• Deliver proactive service assistance to reduce vehicle downtime

• Build relationships with both internal and external stakeholders, including retail dealers and fleet decision-makers

• Conduct joint customer visits alongside Account Executive – Sales and Commercial District Sales Managers

• Assist with local field sales efforts, customer engagements, and industry trade exhibitions

• Serve as the liaison between retail dealerships and fleet customers to address service issues

• Establish and manage GM Warranty In-Shop agreements and oversee related warranty expenses

• Offer feedback on dealership service readiness and support Techline products at GM dealerships and authorized facilities

• Assess vehicles at risk of repurchase and devise strategies to prevent buy-backs

• Provide third-level, on-site assistance for intricate automotive technical and Techline challenges

• Exemplify GM’s values and cultural behaviors in all interactions

⛳️ Requirements

• Bachelor’s degree or equivalent relevant experience

• Over 5 years of B2B sales and/or account management experience

• Capability to cultivate strong relationships and influence business partners at various levels

• Strong organizational and planning abilities; skilled at managing conflicting priorities

• Exceptional oral and written communication skills

• Proficient in tailoring messages to diverse audiences and presenting information clearly

• Ability to excel in a fast-paced, innovative, and rapidly changing environment while managing ambiguity

• Proficient in Microsoft Word, Excel, and PowerPoint

• Willingness to travel 50%–75% within the designated region

• Must not require GM immigration sponsorship now or in the future

• Must reside in an approved city within the assigned territory or be prepared to relocate; the candidate must relocate or already live in the approved city by the offer timeline

• Capability to legally operate a motor vehicle on a regular basis

• Successful completion of a Motor Vehicle Report review

🏝️ Benefits

• GM benefits that promote well-being both at work and at home

• Total Rewards resources

• Initiatives fostering an inclusive workplace and a sense of belonging

• Opportunities for career growth and development

• This position is not eligible for relocation benefits; any relocation costs will be the responsibility of the selected candidate