Finance and Operations Coordinator – AU Client

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee accounts payable and receivable, invoicing, payment processing, collections, and credit control activities.

• Assist with payroll, superannuation, reimbursements, month-end closing, and cash flow forecasting, ensuring the accuracy and consistency of financial data while collaborating with bookkeepers and external finance partners.

• Provide daily operational support throughout the organization.

• Maintain tracking systems and reporting schedules.

• Coordinate workflows across teams to ensure key business activities remain on track.

• Identify and implement opportunities for process improvements and automation.

• Manage onboarding documentation.

• Facilitate communication with clients and stakeholders.

• Conduct Know Your Customer (KYC/AML) checks, ensuring precise data entry and continued access to the platform.

• Support regulatory compliance by assisting in the implementation and maintenance of policies.

• Coordinate compliance checks and audits.

• Guide internal stakeholders in adhering to company policies and procedures.

• Maintain platform and customer data.

• Assist with updates to market and customer data.

• Ensure the accuracy and integrity of business systems and operational data.

• Aid in recruitment coordination and the onboarding and offboarding processes.

• Keep employee records and HR documentation up to date.

• Assist with procurement and vendor management.

• Provide initial internal IT support.

• Manage user access and Microsoft 365 administration along with SaaS tools.

• Coordinate content publishing, website updates, inbound inquiries, event planning, and general office administration to ensure seamless business operations.

⛳️ Requirements

• A Bachelor's degree in business/commerce, business administration, operations management, or a related field.

• Minimum of 3 years' experience in business operations, project management, or data analysis, preferably within the financial services, technology, or startup sectors.

• Strong analytical and problem-solving abilities, capable of converting complex data into actionable insights.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, SharePoint, Access).

• Expertise in Xero.

• Exceptional organizational and time management skills.

• High attention to detail and accuracy.

• Excellent communication and interpersonal skills, with the capability to collaborate effectively with cross-functional teams and convey complex ideas to diverse stakeholders.

• Knowledge of sustainability, decarbonization, or clean energy sectors is highly advantageous.

🏝️ Benefits

• Competitive salary.

• Opportunity to influence the HR function of a rapidly expanding BPO.

• Collaborate closely with a team of industry leaders who have successfully scaled BPOs in the past.

• Opportunities for career growth and professional development.