Field Service Technician – Separation Equipment

This is a fully remote position, open to applicants in Idaho.

📋 Description

• Conduct routine maintenance, diagnostics, and repairs on industrial centrifuges.

• Identify and resolve mechanical and process-related challenges.

• Offer onsite technical assistance and customer training sessions.

• Ensure all tasks are performed safely and in compliance with both customer and company standards.

• Update customers on job progress, parts requirements, and recommendations.

• Prepare precise service reports and documentation.

• Follow up with clients post-service to verify correct operation.

• Participate in a rotating schedule for after-hours and weekend service support.

• Travel to client locations throughout the Midwest.

⛳️ Requirements

• High school diploma or equivalent (GED).

• Strong mechanical skills and experience with hand tools.

• Ability to independently troubleshoot and resolve issues.

• Excellent customer service and communication abilities.

• Basic computer proficiency (including reports, email, and documentation).

• Willingness to travel up to approximately 75% of the time.

• Availability for scheduled weekend and after-hours duty rotation.

🏝️ Benefits

• Competitive hourly wage with opportunities for overtime and travel compensation.

• Health insurance with a Health Savings Account (HSA) option.

• Dental and vision coverage.

• 401(k) plan with employer matching contributions.

• Paid vacation, sick leave, and holidays.

• Life and disability insurance options.

• Employee Assistance Program (EAP).

• Wellness program available.