Field Service Technician

This is a fully remote position, open to applicants in Oklahoma.

📋 Description

• Diagnose and address mechanical, electrical, pneumatic, hydraulic, and software-related challenges in the field.

• Assist in the commissioning, startup, and performance verification of equipment.

• Provide support to other Field Service Technicians during intricate installations and service projects.

• Exhibit leadership by mentoring and aiding less experienced technicians when necessary.

• Ensure service tools, equipment, and company vehicles are maintained in safe working order.

• Take part in an on-call rotation and respond to customer service requests as needed.

• Successfully complete a national background check and motor vehicle report.

• Carry out additional duties as assigned.

⛳️ Requirements

• A high school diploma or GED is required.

• An associate degree in a technical field or equivalent education is preferred.

• A minimum of five (5) years of relevant field service or oil and gas industry experience is preferred.

• Candidates must be at least 21 years of age.

• Familiarity with oil and gas field equipment, encompassing both software and hardware systems.

• Experience with pneumatic and hydraulic systems is preferred.

• Electrical troubleshooting experience is preferred.

• Strong verbal and written communication abilities.

• Proven leadership capabilities with the aptitude to guide and support fellow technicians.

• A valid driver's license with an acceptable driving record is required.

• Willingness to travel extensively to customer locations as needed.

🏝️ Benefits

• Travel to customer sites to install, commission, test, calibrate, and troubleshoot NOV products.

• Conduct field installations, system calibrations, and operational testing of equipment.

• Implement software and hardware upgrades while ensuring systems function efficiently.

• Educate customers on the safe and proper operation, maintenance, and functionality of NOV equipment.

• Accurately complete and submit field service reports, inspection records, and other required documentation promptly.

• Relay equipment failures, customer feedback, and field observations to the appropriate internal teams.

• Provide technical support while upholding a professional and customer-centric approach.

• Comply with all NOV HSE policies, procedures, and quality standards.