Field Service Technician

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Operate autonomously with the resources provided to ensure your success.

• Utilize creative problem-solving skills to assist customers in their residences, identifying and addressing issues as they arise.

• Maintain any of our premium products to prolong their lifespan and uphold our sustainability commitment.

• Serve as a brand representative, with encouragement and rewards for promoting care products and appliances.

• Accumulate points that can be exchanged for personal gift cards or products.

⛳️ Requirements

• Experience in a role as an Appliance Engineer or Appliance Technician is preferred.

• Technical expertise from any field will be beneficial, especially in the electronics, white goods, electrical, or gas sectors.

• A gas qualification and relevant experience are highly favored, though not mandatory.

• Team-oriented individuals who are willing to collaborate, innovate, and enhance the customer experience at every interaction.

🏝️ Benefits

• Starting salary of £37,569 (£40,721 including London Weighting for those based within the M25), which increases progressively as skills develop.

• Opportunity for advancement within the first 8 months.

• Daily lunch allowance included in the salary package.

• Performance-based bonus scheme available.

• Commission for introducing customers to our products, accessories, and care collection.

• Option for private use of a Company Vehicle, subject to applicable HMRC rates.

• 25 days of annual leave, in addition to bank holidays.

• Contributory pension plan.

• Internal recognition program allowing you to earn points.

• Wellness and employee support initiatives.

• Life assurance at 4 times salary if enrolled in the pension scheme.

• Income protection insurance.

• Comprehensive training and support network.

• Active personal development plan with opportunities for career advancement.

• Medicash Scheme offering reimbursement for healthcare and wellness expenses.

• Inspired Performance platform for rewards and recognition.

• Eye-care voucher program.

• Significant discounts on all company products.