This is a fully remote position, open to applicants in Colorado.

📋 Description

• Execute installation, troubleshooting, and technical maintenance for hardware and software products, primarily at customer locations.

• Conduct regular inspections, cleaning, minor repairs, and preventive maintenance within a designated area.

• Assess products for proper functionality, address issues, and escalate according to established protocols.

• Diagnose hardware and software malfunctions utilizing diagnostic tools.

• Carry out component-level hardware repairs and make adjustments to mechanical elements.

• Configure and install relevant software applications.

• Install, relocate, add, modify, and remove hardware and software products as necessary.

• Educate customers on the operation and use of installed hardware and software.

• Engage in hardware and software training sessions, KPI initiatives, and special projects.

⛳️ Requirements

• A degree or equivalent professional experience is necessary.

• At least 1-2 years of pertinent experience or a comparable mix of education and experience in Field Services.

• Strong written and verbal communication abilities.

• A valid driver's license and a driving record that meets DN's fleet criteria.

🏝️ Benefits

• Health, Dental, and Vision Insurance

• Life Insurance

• Critical Illness, Accident, and Hospital Indemnity Insurance

• 401(k) Savings Plan

• Health Savings Account

• Leave of Absence Benefits

• Paid Time Off