Field Service Engineer

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Perform troubleshooting, installation, validation, preventative maintenance, modifications, and service repairs on Beckman Coulter equipment with minimal supervision.

• Deliver exceptional and effective service to Beckman Coulter’s clients, as well as provide technical training on products.

• Keep precise logs of customer service and maintain internal service records.

• Order necessary repair parts while adhering to established cycle times.

• Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and to support team objectives.

• Engage with various levels of internal and external customers, recognizing and addressing their specific needs.

• Promote teamwork by assisting in the training of new Field Service Engineers.

⛳️ Requirements

• Associate degree in a technical field (such as biomedical, instrumentation, electrical engineering) or equivalent military experience.

• Minimum of 1 year of experience in diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation.

• Practical experience with troubleshooting complex systems.

• Willingness to travel – 100% travel required, including some overnight stays.

• Must possess a valid driver’s license with a satisfactory driving record.

• Ability to lift, move, or carry equipment weighing up to 50lbs without assistance.

• Candidates should be capable of frequently bending, stooping, twisting, turning, crouching/crawling, pushing/pulling, and sitting/standing for extended periods.

• Candidates must also be able to reach at, above, and below shoulder level, flex/extend their neck, and demonstrate good hand and finger dexterity.

🏝️ Benefits

• Paid time off

• Medical/dental/vision insurance

• 401(k) for eligible employees

• Flexible work arrangements