Field Service Engineer 1 – 2nd Shift

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Execute timely and precise preventative maintenance on medical apparatus.

• Conduct troubleshooting and basic service repairs on client equipment.

• Support senior field engineers with equipment installations and more intricate repairs.

• Actively collaborate with team members to identify the most suitable solutions for customers.

• Build and maintain customer relationships, ensuring prompt communication, resolution, and thorough follow-up to enhance customer satisfaction.

• Comply with company policies, procedures, and hospital protocols to meet regulatory and compliance standards.

• Collaborate with the customer and/or sales team to suggest value-added services.

⛳️ Requirements

• Associate degree in a related discipline or equivalent military training, along with 2 years of experience in servicing electronic equipment.

• High school diploma/GED coupled with 4 years of pertinent experience.

• Completion of the GEHC Apprentice Program.

• Possess and maintain a valid Driver’s License.

• Familiarity with web applications and the Microsoft suite of products.

• Legal authorization to work in the U.S.

• Willingness to be available after hours and/or participate in a rotating on-call schedule including weekends.

🏝️ Benefits

• Opportunities for professional growth.

• Competitive salary.