Field Property Claims Adjuster

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Perform both virtual and in-person investigations by visiting policyholders’ homes to evaluate property damage, ascertain liability, assess the extent of loss, and negotiate equitable settlements.

• Utilize claims management software, a company vehicle, and a laptop to assess claims-related damage and generate estimates in a paperless setting.

• Analyze and report on possible subrogation opportunities.

• Report incidents of theft, fraud, or arson to the relevant state and industry authorities.

• Execute tasks independently, with work having a direct influence on management decisions.

• Serve as a company representative in public engagements, upholding a professional demeanor that aligns with management standards.

• Regularly interact with a diverse range of stakeholders, including policyholders, claimants, agents, witnesses, contractors, law enforcement, fraud and arson investigators, attorneys, medical professionals, and other pertinent parties.

• Employ strong customer service abilities to negotiate settlements with policyholders.

• Carry out additional tasks as assigned.

• Promote safety at all times and adhere to safety and ergonomic standards as specified in relevant company manuals.

• Employees assigned to the Catastrophe team will be required to travel away from their home for a designated period, typically lasting 23 days.

⛳️ Requirements

• High School diploma or equivalent is mandatory.

• Outstanding customer service experience, preferably in a retail setting.

• Experience in construction or insurance is highly desirable and preferred.

• Exceptional communication skills – both verbal and written.

• Proficient in computer applications: MS Word, Excel, Outlook.

• Comfortable using smartphones and mobile applications.

• Willingness to learn about insurance policies and property damage comprehensively to determine how coverage applies to specific losses.

• Outgoing personality that enjoys engaging with a diverse array of individuals, including policyholders, claimants, agents, witnesses, and fraud investigators.

• Valid driver's license and bondable status required.

🏝️ Benefits

• 401(k)

• Medical

• Dental

• Vision

• Health Savings and Flexible Spending Accounts

• Life Insurance

• Paid Time Off

• Paid Parental Leave

• Tuition Assistance