Field Calibration Specialist

This is a fully remote position, open to applicants in Utah.

📋 Description

• Assist in the precise and compliant execution of calibration and service tasks.

• Enhance job preparedness, quality of documentation, and effective use of resources.

• Deliver advanced technical knowledge and expertise to both customers and field teams.

• Maintain calibration standards and quality systems for Rust Service.

• Populate and uphold work order databases, Salesforce processes, and articles in the Group Knowledge Base.

• Support work order line items by establishing parameters, ranges, MPEs, and calibration set points, and review final calibration certificates for accuracy and compliance.

• Engage with customers during job initiation and closeout while overseeing documentation workflows, including blue folder management and final document archiving.

• Create and manage equipment schedules and defined calibration intervals for customer assets.

• Prepare for and assist with commissioning, troubleshooting, and large calibration projects through site planning, audits, walk-downs, and SME field support as required.

• Conduct and support internal and external technical training initiatives as well as technician mentorship.

• Manage, allocate, and coordinate technicians, site supplies, tools, and equipment while ensuring visibility of tool locations.

• Provide high-level customer support as a Subject Matter Expert (SME) and assist during complex or critical service scenarios.

• Collaborate directly with Endress+Hauser's calibration team to adhere to protocols, support ISO/IEC 17025 audits, and consistently enhance calibration standards.

⛳️ Requirements

• Solid technical foundation in instrumentation, calibration, commissioning, or industrial services.

• Preference for candidates with experience in supporting complex service or calibration projects.

• Willingness and capability to travel to customer locations as required.

• Highly organized with a keen eye for detail and accuracy in documentation.

• Self-driven, flexible, and focused on finding solutions.

• Excellent communication skills with the capacity to interact professionally with customers, managers, and manufacturing partners.

• Ability to work independently while effectively collaborating across teams.

• Proficient in CRM/ERP and documentation systems (e.g., Salesforce, NetSuite).

🏝️ Benefits

• Competitive compensation based on education and experience.

• Stability and long-term security offered by a family-owned organization.

• Extensive training and professional development opportunities available.

• Comprehensive benefits package that includes medical, dental, and vision coverage.

• Competitive paid time off policy.

• Life insurance coverage.

• 401(k) plan with company matching contributions.