Family Law – Legal Operations Assistant

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Provide updates to clients on the status of their cases.

• Electronically submit uncontested pleadings via Odyssey File and Serve.

• Prepare legal documents and pleadings utilizing approved templates.

• Maintain and refresh lead tracking spreadsheets and reporting records.

• Follow up with post-consultation leads to promote client conversion.

• Dispatch retainer agreements post-consultation using Lawcus.

• Promptly return client calls and text messages during business hours.

• Professionally answer incoming calls through Google Voice in a timely manner.

• Organize, sustain, and update client files, pleadings, and court notifications.

• Acquire client signatures through Dropbox Sign and Lawcus workflows.

• Accurately enter and verify information of clients, opposing parties, and opposing counsel within Lawcus.

• Ensure a seamless case flow and onboarding once a lead becomes a client.

• Follow up with potential clients to arrange consultations.

• Add and manage new leads within the Lawcus CRM.

• Guarantee accuracy, completeness, and compliance across all case records and documentation.

⛳️ Requirements

• At least 1 year of experience as a legal assistant, or in a legal support role, and/or a related Bachelor's degree in legal studies.

• Capability to handle multiple priorities, meet deadlines, and keep organized records.

• Excellent verbal and written communication skills in English.

• Strong client service orientation with outstanding follow-up and communication abilities.

• Proficient organizational and time management skills.

• Exceptional attention to detail and precision.

• Professional skills in managing client relationships.

• Ability to prioritize tasks and efficiently manage deadlines.

• Experience in maintaining legal records and case documentation.

• Strong administrative and data entry capabilities.

• Tech-savvy with a willingness to learn new software platforms.

• Ability to work independently while adhering to established processes.

• Responsive, reliable, and client-focused work approach.

• Professional discretion and confidentiality are essential.

• Experience in legal document drafting is preferred.

🏝️ Benefits

• Competitive salary

• Paid Time Off

• Bonuses

• 100% remote/home-based position

• Full-time, long-term career opportunities

• Parental Leave

• Professional development and training

• Dedicated team support

• Alignment with our clients' core values