Facility Coordinator

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Overseeing the Corrigo help desk system for designated locations, ensuring that work orders are tracked, completed within SLA expectations, and communicated effectively to clients and stakeholders throughout the process.

• Performing regular site inspections and evaluations to confirm that all building procedures, safety measures, and performance standards are upheld to JLL's exceptional criteria.

• Acting as the main contact for emergency facility requests via the JLL Help Desk, coordinating swift responses with on-site teams and vendor partners to minimize business interruptions.

• Organizing preventive maintenance schedules and reactive work orders with the on-site facilities team and external vendors, ensuring efficient resource distribution and prompt completion.

• Assisting in financial management tasks, such as invoice examination, vendor payment tracking, and accounts payable KPI monitoring by collaborating effectively with suppliers and the procurement team.

• Establishing and nurturing strong working relationships with vendors and service providers, ensuring they comprehend client culture and consistently deliver high-quality service that meets duration and quality expectations.

• Engaging in regular performance review meetings with clients and stakeholders, facilitating the achievement of contractual KPIs and SLAs while proactively seeking opportunities for service improvement.

⛳️ Requirements

• Associate's degree in facilities management, business, building management, or a related discipline, or equivalent work experience that demonstrates relevant competency.

• High school diploma or equivalent (GED).

• Valid driver's license with a clean driving record for travel between assigned locations.

• U.S. citizenship as mandated by client contract specifications.

• At least two years of experience in facility or property administration, showcasing practical knowledge of building operations and maintenance coordination.

• Proficiency in Microsoft Office Suite, particularly Excel, for data tracking, reporting, and analysis.

• Excellent written and verbal communication abilities with a proven track record of interacting professionally with clients, vendors, and cross-functional teams.

• Proven customer service focus with the capability to remain composed and provide solutions in fast-paced, high-pressure situations.

• Strong planning and organizational skills with a keen attention to detail and the ability to manage multiple priorities concurrently.

• Proven ability to consistently meet deadlines with the necessary accuracy, working both independently and collaboratively as part of a team.

🏝️ Benefits

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay