Expert Automation, Observability Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the strategic technical lead and architect for enterprise Observability, APM, and Telemetry ecosystems.

• Transition decentralized, reactive monitoring into a consolidated, automated, proactive observability framework.

• Design and oversee observability across metrics, logs, traces, and events.

• Direct FOAK implementations and transform new observability technologies into secure, repeatable, production-ready patterns.

• Establish standards for telemetry pipelines, data retention, high-cardinality controls, and observability cost management.

• Oversee SLIs, SLOs, and error budgets.

• Facilitate P1/P2 incident war rooms and perform evidence-based Root Cause Analysis.

• Minimize MTTD, MTTR, and alert noise through event correlation, dynamic thresholds, and dependency mapping.

• Promote Observability-as-Code and infrastructure automation.

• Automate deployment, configuration, and self-healing workflows for monitoring agents and telemetry collectors.

• Integrate observability platforms with ServiceNow, Netcool, and CI/CD pipelines.

• Design observability for Docker, Kubernetes, microservices, and multi-cloud environments.

• Correlate application APM telemetry with Kubernetes and infrastructure dependencies.

• Ensure telemetry pipelines are secure by design.

• Lead knowledge transfer programs, vendor transitions, and operational readiness handovers for global 24x7 teams.

• Guide cross-functional engineering teams and impact enterprise technology roadmaps.

⛳️ Requirements

• Over 12 years of comprehensive IT experience.

• At least 5 to 7 years serving as a Lead Architect, SRE, or Principal Observability Engineer in a large enterprise setting.

• Demonstrated success in migrating organizations from legacy monitoring systems to proactive, automated observability platforms.

• Practical expertise in developing scalable, secure telemetry pipelines and time-series databases.

• Significant experience leading FOAK rollouts and complex vendor/operations transition (KT) initiatives.

• Proficient with IBM Instana, Grafana, Prometheus, OpenTelemetry, Telegraf, and InfluxDB.

• Familiar with SolarWinds, Netcool, and Elastic/Splunk.

• Experience with Kubernetes, Docker, OpenShift, and cloud platforms such as AWS/Azure/GCP.

• Knowledgeable in Linux (RHEL), Windows Server, VMware, Citrix VDI, load balancers, and edge proxies.

• Skilled in Ansible, Terraform, Python, Bash, Webhooks, and CI/CD using GitHub Actions, GitLab, or Jenkins.

• Experience with ServiceNow, ITIL 4, and advanced Major Incident Management.

• Preferred certifications include CKA, Cloud Architect certification, or specific APM/Observability vendor certifications.

🏝️ Benefits

• Unlimited Paid Days Off.

• Three health plan options.

• 401k with company match.

• Access to dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts.

• Family Forming Benefit encompassing fertility coverage and adoption/surrogacy reimbursement.

• Paid parental leave for childbearing and paternal responsibilities.

• Education Reimbursement, Student Loan Assistance, or 529 College Funding.

• Sabbatical leave.

• Wellness program.

• Flexible work schedule.

• Annual bonus plan based on both company and individual performance.

• Equity grant under the Associate Equity Appreciation Program.

• Option to work remotely or in Ensono offices when not required at a client site.