Experienced Systems & Network Helpdesk Administrator

This is a fully remote position, open to applicants in France.

📋 Description

• Deliver exceptional technical support to users on behalf of our clients.

• Identify and resolve IT issues (hardware, software, networks) remotely for clients.

• Offer user support, training, and guidance on IT best practices.

• Play a role in the ongoing enhancement of IT services, including the updating of technical documentation.

⛳️ Requirements

• Master's degree in Computer Science (Bac+5) or an equivalent qualification.

• A minimum of 3 years of experience in an IT user support capacity (Helpdesk).

• In-depth knowledge of systems and network architectures.

• Proficient spoken French (C2 level).

• Good command of English (at least B2 level).

🏝️ Benefits

• Access to online training.