Executive Officer

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Understanding and managing NDIS participant records

• Assisting with service agreements and onboarding documents

• Maintaining compliance records and conducting audits

• Reporting incidents and managing records

• Keeping worker screening and training registers up to date

• Preparing invoices for Plan Managers, Self-Managed, and NDIA participants

• Following up on unpaid invoices and payments

• Managing participant budgets and tracking services

• Supporting data collection for payroll for staff and contractors

• Maintaining customer databases and CRM systems

• Tracking leads and referral partners

• Recording interactions and follow-up activities

• Generating weekly business reports

⛳️ Requirements

• Prior experience as an Executive Assistant, Virtual Assistant, Administrative Assistant, or in a similar support capacity.

• Previous experience working with an Australian company or client

• Familiarity with NDIS administration and aged care administration

• Experience in sales support, lead outreach, or customer service is highly preferred.

• Strong verbal and written communication skills in English with a professional phone demeanor.

• Experience in managing email inboxes, calendars, and general administrative tasks.

• Solid bookkeeping experience and knowledge of accounting software are advantageous.

• Experience with CMS platforms.

• Experience handling business social media accounts and creating or scheduling content.

• Strong computer proficiency and familiarity with Microsoft Office or Google Workspace.

• Ability to swiftly adapt to new industries, systems, and processes through structured training.

• Highly organized with exceptional attention to detail and strong time management abilities.

• Self-motivated, proactive, and capable of working independently in a remote setting.

• Comfortable engaging in daily screen-sharing and collaborative training sessions.

🏝️ Benefits

• Competitive salary and performance bonuses

• Flexible working hours and remote work opportunities

• Professional development and training programs

• Supportive team environment and company culture