Executive Assistant – Credit Repair

This is a fully remote position, open to applicants in United States.

📋 Description

• Generate, submit, and monitor credit bureau/creditor disputes in accordance with established SOPs and timelines.

• Track outcomes, log results, prepare follow-ups/reinvestigations, and escalate issues as necessary.

• Ensure comprehensive and accurate documentation and supporting records are maintained in Google Drive.

• Develop a straightforward content calendar that aligns with brand guidelines.

• Create posts/reels/stories using Canva; draft captions with the assistance of ChatGPT/AI; incorporate relevant hashtags.

• Schedule posts and manage basic engagement (likes/replies within established guidelines).

• Monitor basic performance metrics and provide insights.

• Assist with ad setup/coordination and basic campaign tracking as instructed.

• Keep tracking sheets/dashboards organized and up to date.

• Coordinate tasks and timelines with vendors or partners when necessary.

• Manage emails, prioritize tasks, and draft routine responses.

• Oversee the calendar, schedule appointments, and confirm meetings.

• Organize Google Drive folders and maintain naming/file hygiene standards.

• Prepare concise weekly updates on dispute status, social content, and administrative tasks.

• Identify bottlenecks and propose SOP updates, templates, or AI-driven efficiencies.

• Maintain clear task lists, deadlines, and status updates for the founder.

• Document how-to guides for repeatable tasks and cross-training.

⛳️ Requirements

• Relevant experience in the credit repair industry, particularly in dispute processing.

• Proficient in Google Workspace (Gmail, Calendar, Drive) with strong file organization skills.

• Exceptional written English, keen attention to detail, and discretion in handling sensitive information.

• Technical skills: Proficiency in DisputeFox; foundational knowledge of Canva; effective prompt crafting with ChatGPT/AI; basic spreadsheet/reporting capabilities; familiarity with social scheduling.

• Soft skills: Proactive ownership, outstanding organizational skills, clear communication, dependability, willingness to learn, problem-solving attitude, confidentiality, and follow-through.

• WFH Set-Up: A computer with a minimum of 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor or better.

• Minimum internet speed of 40MBPS.

• A headset with an extended mic that features noise cancellation, along with a webcam.

• Backup computer and internet connection.

• A quiet and dedicated workspace at home.

🏝️ Benefits

• No benefits package included.