ERP Application Engineer – Order to Cash

This is a fully remote position, open to applicants in Canada.

📋 Description

• Core Module Configuration: Configure, support, and enhance assigned processes across Oracle Order Management, Subscription Management, Revenue Management Cloud Service (RMCS), Accounts Receivable, Collections, Financial Fusion Accounting Hub (FAH), and General Ledger, while possessing a solid understanding of cross-module dependencies and accounting implications.

• Usage Billing & Event Support: Assist in the configuration and upkeep of Oracle Fusion Cloud for usage-based billing flows, encompassing order events, fulfillment and provisioning events, metering inputs, mediation and aggregation, rating, breakage, billing synchronization, and downstream revenue recognition triggers.

• Revenue Recognition Support: Set up and maintain solutions for ASC 606 / IFRS 15 scenarios, which include performance obligations, SSP allocation, deferred revenue, contract modifications, renewals, amendments, refunds, and satisfaction events, collaborating with senior team members on more intricate policy or design choices.

• Subledger, GL & Reconciliation Support: Aid in subledger-to-GL configurations and related documentation across AR, RMCS, FAH, and Oracle GL, including journal design, summarization methods, reconciliations, close support, and downstream posting and reporting alignment with NetSuite GL.

• Boundary System Integration: Work alongside the integrations team to monitor data flow between Oracle Fusion and adjacent platforms, including middleware, source commerce and order systems, tax engines, payment and settlement feeds, CRM and CLM, usage data platforms, and reporting or data warehouse layers.

• Implementation Support: Engage in fit-gap analysis, global design, building, SIT, UAT, cutover, and hypercare phases as the engineering resource for assigned workstreams, assisting with issue resolution, testing, and implementation readiness within a defined scope.

• Cross-Functional Collaboration: Collaborate with Enterprise Product Managers, Data Platforms, Sourcing, and corporate business teams to translate business requirements and commercial constraints into scalable technical solutions within established architectural boundaries.

• Standards & Best Practices: Adhere to established development and coding standards for Oracle extensions and reports, contributing to documentation and continuous improvement efforts that promote long-term platform maintainability and scalability.

• Team Support & Knowledge Sharing: Exchange technical knowledge with colleagues, assist in onboarding and documentation, and foster a collaborative engineering culture within the ERP application engineering team.

• Innovation & Lifecycle Support: Remain up-to-date on Oracle quarterly releases, assess new relevant features, support patch impact analysis, and identify practical opportunities to enhance platform effectiveness.

• Release & Regression Support: Actively take part in Oracle quarterly release reviews, evaluate patch impacts, and assist in technical regression testing to ensure platform stability and continuity.

• Participate in the team's on-call rotation, addressing incidents, troubleshooting issues, and contributing to root cause analysis and service reliability enhancements.

• Respond to and troubleshoot production issues, outages, and critical alerts during assigned on-call shifts.

• Escalate incidents as necessary and collaborate with team members to restore service.

• Document issues and contribute to improvements that mitigate recurring incidents.

• Be available to provide occasional after-hours, weekend, and holiday support while on call.

⛳️ Requirements

• Strong hands-on ERP engineering background, including significant technical experience in building and supporting solutions within Oracle Fusion Cloud.

• Solid functional and technical understanding across Oracle Order Management, Subscription Management, RMCS, Accounts Receivable, Collections, FAH, and General Ledger, with practical experience supporting OTC and revenue processes across subscription, usage-based, and B2B billing models.

• Practical experience with RMCS concepts, including revenue recognition support for deferred revenue, contract modifications, renewals, refunds, and usage-driven events.

• Strong working knowledge of Oracle AR, Collections, and GL, covering invoicing, receipts, credit memos, adjustments, reconciliations, ledger architecture, journal processing, and close dependencies.

• Good experience in configuring and extending Order Management and Subscription Management capabilities such as order capture, contract amendments, subscription activation, billing schedules, usage rating, approval routing, and orchestration flows.

• Experience in high-volume transactional environments, with familiarity in summarization, reconciliation, observability, and scalability considerations.

• Experience integrating Oracle Fusion with OIC, Boomi, APIs, file-based interfaces, payment and settlement systems, tax engines, CRM and CLM platforms, and external reporting or general-ledger ecosystems.

• Strong SQL or PL-SQL skills and experience in building or supporting OTBI reports, BI Publisher outputs, and BICC-based data extracts.

• Familiarity with technical design reviews, version control practices, and enterprise change-management procedures.

• Comfortable working in compliance-conscious environments with controls and audit expectations such as SOX, GDPR, or CCPA.

• Preferred Oracle Cloud certifications, including Oracle Revenue Management Cloud Service 2025/2026 Implementation Professional and Oracle Financials Cloud: Receivables 2025/2026 Implementation Professional.

• Ability to engage in a shared on-call rotation supporting production systems, including occasional after-hours, weekend, and holiday coverage, with responsibilities for addressing critical alerts, coordinating escalations to restore service, and documenting issues to help prevent recurrence.

🏝️ Benefits

• Offers Equity

• Offers Bonus