Clinical Applications Engineer

This is a fully remote position, open to applicants in Switzerland.

📋 Description

• Offer procedural assistance to new robotic system locations to ensure safety and effective progress.

• Work in partnership with the US Clinical Applications Engineering team to guide new users through their initial learning phase.

• Deliver expert clinical product and technical training to physicians and clinical personnel on the proficient use of Intuitive’s equipment during clinical procedures.

• Recognize critical areas of concern for clinical users regarding procedure adoption and team up with training and development partners to assess and address these issues.

• Foster collaboration and uphold consistent, transparent communication across assigned responsibilities with the US Clinical Applications Engineering team and the development teams.

• Collaborate with colleagues and development engineering partners to create and disseminate best practices and product feedback.

• Remain updated on company product instructions for use (IFU), best practices, technical troubleshooting, as well as pertinent scientific clinical literature and new product information.

• Manage and respond to requests effectively in a high-pressure environment.

⛳️ Requirements

• Bachelor’s degree in biomedical engineering or a related healthcare field.

• At least 3 years of technical or clinical experience in the healthcare sector.

• Experience in navigating hospitals and supporting clinical procedures is essential.

• A self-starter who excels with autonomy and can adapt in a dynamic work setting.

• A problem solver capable of maintaining composure and critical thinking in high-pressure situations.

• Highly collaborative and effective in a remote team environment.

• Proficient in English; knowledge of French, German, or Italian is a plus.

• Strong communication skills, including oral, written, and interpersonal abilities.

• Excellent situational awareness.

• Experience working with intricate technical systems and/or in a critical patient care environment with physicians and support staff.

• Capable of processing extensive data and translating information into actionable insights.

• Eager to learn and develop new skills.

• Willingness to travel up to 60%, be located near a major airline/rail hub, and work nights and weekends as required.

• Ability to independently prioritize and manage travel logistics while completing related administrative tasks promptly.

• Readiness to travel on short notice and support cases across various locations; comfortable with booking and using all forms of travel.

🏝️ Benefits

• Equal employment opportunities.

• Prohibition of discrimination and harassment of any kind.

• Support for long-term growth and development.