ERP Application Analyst – Quality Assurance, Testing

📋 Description

• Oversee ERP quality assurance by leading test strategy, planning, and execution (SIT, UAT), managing defects, and ensuring solutions align with business, regulatory, and release standards.

• Identify, map, measure, analyze, and enhance routine to moderately complex clinical and business processes, along with their associated challenges and information needs for designated application(s).

• Conduct current and future workflow analyses and delineate critical business processes utilizing business process reengineering techniques, industry standards, and best practices.

• Create documentation for business requirements using case diagrams, data flow diagrams, data models, and object models to present, discuss, and analyze various aspects.

• Assess whether a proposed solution fulfills the business and clinical requirements.

• Convert user requirements into functional and technical design specifications and review them with users to ensure accuracy.

• Prioritize requirements based on business needs and evaluate the technological implications of those requirements.

• Execute relevant system(s) configuration to satisfy business requirements.

• Formulate test plans, test cases, and test scripts to verify the performance of all functions.

• Perform effective unit, integration, system, and end-user acceptance testing by executing tests, tracking problem reports, and documenting all final results.

• Offer client and support training through the development of training materials, training trainers, and end-user(s) as necessary for the project.

• Supervise system functionality and clinical and business processes, implementing changes as required.

• Update clinic users on project status and upgrades, including any potential delays or downtime related to application(s).

⛳️ Requirements

• Bachelor's Degree (or equivalent knowledge) in Computer Science or a related field.

• Generally requires 3 years of experience in business process mapping, analysis, defining business and user requirements, acceptance testing, and documentation.

• Proficient in using applications, operating systems, and databases, including basic hardware, platform, connectivity, and interface design.

• Experience with Healthcare applications.

• Project management experience with the capability to utilize project management software.

• Ability to work with minimal supervision, manage multiple tasks, be detail-oriented, establish priorities, and complete assignments promptly while providing excellent customer service.

• Strong organizational and analytical skills.

• Excellent problem-solving and issue resolution capabilities.

• Strong written and verbal communication skills.

• Ability to collaborate closely with healthcare application users, vendors, and technical professionals.

• Proven ability to translate user requirements into system specifications.

• Understanding of change management practices and procedures.

• Demonstrated knowledge of technical components and their relationship to applications.

🏝️ Benefits

• Paid Time Off programs.

• Health and welfare benefits including medical, dental, vision, life insurance, and Short- and Long-Term Disability.

• Flexible Spending Accounts for qualifying health care and dependent care expenses.

• Family benefits such as adoption assistance and paid parental leave.

• Defined contribution retirement plans with employer matching and other financial wellness initiatives.

• Educational Assistance Program.