ERP Administrator

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee daily administration of Epicor CMS 6.1, managing user accounts, roles, permissions, and security protocols.

• Configure and provide support for essential modules such as Inventory, Purchasing, Sales Orders, Pricing, Warehouse Management, and Financials.

• Collaborate with Epicor support and third-party vendors for system upgrades, patches, and enhancements.

• Maintain development, testing, and production environments.

• Enhance ERP workflows within a manufacturing setting, focusing on high-volume SKU management, part supersession, vendor lead times, backorder management, manufacturer programs, and multi-warehouse inventory management.

• Ensure ERP workflows facilitate rapid order processing, precise inventory availability, and effective logistics operations.

• Partner with various departments, Epicor, and third-party vendors, including Sales, Purchasing, Warehouse, Finance, Customer Service, and Marketing, to outline and map business processes.

• Identify operational inefficiencies and process gaps, supporting improvements within the system.

• Translate business requirements into ERP configurations or necessary technical modifications.

• Oversee the maintenance of process documentation and standard operating procedures (SOPs).

• Assist in the upkeep of dashboards, operational reports, and key performance indicators (KPIs).

• Utilize SQL and Epicor reporting tools to provide actionable insights based on departmental needs.

• Support data imports, exports, and migrations as necessary.

• Lead or assist in ERP enhancement projects, integrations, and module implementations.

• Act as the primary contact for Epicor CMS system support.

• Troubleshoot issues for both remote and onsite users effectively.

• Develop and conduct ERP training sessions and create user onboarding materials.

• Collaborate closely with business leaders and operations teams to ensure ERP capabilities align with organizational objectives.

• Work alongside IT teams to address infrastructure, security, and integration needs.

⛳️ Requirements

• Minimum of 3 years of experience in ERP administration, configuration, or business analysis.

• Practical experience with Epicor CMS (preferred) or comparable ERP systems in a manufacturing context.

• Experience in manufacturing environments with high-volume SKU management.

• Strong knowledge in inventory management, purchasing and supply chain operations, order fulfillment workflows, and warehouse operations.

• Familiarity with SQL and ERP reporting tools.

• Demonstrated ability to gather requirements and enhance business processes.

• Excellent communication, documentation, and cross-functional collaboration skills.

🏝️ Benefits

• Relocation assistance is available for the right candidate.