Equipment Service Technician

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Delivers repair services to clients in a polite and professional manner.

• May provide basic installation services to customers as required.

• Executes all on-site installation, repair maintenance, and testing tasks under the supervision of a Lead Technician or Project Coordinator.

• Adheres to proper troubleshooting procedures to identify issues with technical problems and determine suitable solutions.

• Understands customer needs and offers relevant recommendations to enhance the customer experience.

• Maintains and oversees appropriate inventory levels in the service van.

• Generates prompt and detailed service reports.

• Communicates effectively and promptly with all Team Members and HUB dispatchers, keeping everyone updated on assignment progress.

• Completes all work orders within the designated time frame.

⛳️ Requirements

• Generally, 2 or more years of field service experience with proven expertise.

• Basic mechanical knowledge and customer service experience.

• Fundamental troubleshooting abilities.

• Self-motivated and able to work independently.

• Basic computer proficiency.

• Professional demeanor.

• Strong attention to accuracy and detail.

• Working knowledge of hydraulics, mechanical, and electrical systems.

• Typically a High School diploma or equivalent, with vocational training and/or on-the-job training. An Associate's degree or Technical School Certification is preferred.

🏝️ Benefits

• Adheres to all OSHA regulations as specified in the OSHA manual and provided training.

• Maintains and uses personal protective equipment when necessary.