Epic Systems Analyst – Resolute Hospital Billing, Claims

This is a fully remote position, open to applicants in Louisiana, +4 more states.

📋 Description

• Plans, designs, builds, tests, implements, and supports the requirements of Epic software.

• Analyzes and identifies system requirements and specifications.

• Conducts and documents workflow analysis while assessing user experience.

• Supports and maintains environments or applications utilizing domain expertise.

• Develops and updates documentation and training materials related to application implementation.

• Applies knowledge of Epic to configure modifications within the Epic environments, ensuring standardized and comprehensive workflows.

• Resolves issues, performs routine maintenance, updates systems with new functionalities to fulfill end-user requirements, and integrates new technologies.

• Offers guidance and support to end-users to improve their use of Epic, providing solutions to address end-user system challenges.

• Independently contributes to and manages small to medium projects.

• Keeps stakeholders informed in a timely manner about progress on assigned tasks, projects, and issues.

• Engages in problem-solving and root cause analysis to address routine to moderately complex issues.

⛳️ Requirements

• A minimum of 3 years of systems administration experience in one or more Epic modules is required.

• A preference for 3+ years of experience within the Healthcare Revenue Cycle (Claims, Patient Access, Billing).

• A preference for 3+ years of experience with Epic EMR or other EMR applications.

• Capability to manage analysis, design, system configuration, and testing tasks at basic to moderate complexities.

• Exceptional customer service abilities.

• Utilizes critical thinking skills for assigned responsibilities.

• Highly effective written and verbal communication skills, along with interpersonal skills to cultivate strong working relationships that promote optimal teamwork.

• Strong organizational capabilities to manage priorities effectively.

• Demonstrates an understanding of project management principles related to assigned tasks.

• Must obtain Epic Application Certification within 6 months (180 days) of hire.

• Preferred Epic Certification in Resolute Hospital Billing and/or Hospital Claims.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Professional development opportunities