Epic Systems Analyst – Resolute Hospital Billing, Claims

This is a fully remote position, open to applicants in Louisiana, +4 more states.

📋 Description

• Plans, designs, develops, tests, implements, and supports the requirements of Epic software.

• Analyzes and establishes system requirements and specifications.

• Conducts and documents workflow analysis while assessing user experience.

• Provides support and maintenance for environments or applications utilizing domain expertise.

• Creates and updates documentation and training materials related to the application implementation.

• Leverages knowledge of Epic to configure changes within the Epic environments, ensuring standardized and comprehensive workflows.

• Resolves issues, performs routine maintenance, updates systems with new functionalities to satisfy end-user needs, and integrates new technologies.

• Offers guidance and support to end-users to enhance their utilization of Epic and provides solutions to address end-user system challenges.

• Independently contributes to and manages small to medium projects.

• Regularly updates stakeholders on the progress of assigned tasks, projects, and issues in a timely manner.

• Engages in problem-solving and root cause analysis to address routine to moderately complex issues.

⛳️ Requirements

• Minimum of 3 years of systems administration experience in one or more Epic modules.

• Preferred 3+ years of experience in the Healthcare Revenue Cycle (Claims, Patient Access, Billing).

• Preferred 3+ years of experience with Epic EMR or other electronic medical record applications.

• Capability to manage analysis, design, system configuration, and testing tasks at basic to moderate complexity levels.

• Exceptional customer service skills.

• Utilizes critical thinking skills for assigned responsibilities.

• Highly effective written and verbal communication and interpersonal skills to build working relationships that encourage optimal teamwork.

• Strong organizational skills for prioritizing tasks.

• Demonstrates understanding of project management principles relevant to assigned responsibilities.

• Epic Application Certification is required within 6 months (180 days) of hiring.

• Preferred Epic Certification in Resolute Hospital Billing and/or Hospital Claims.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Flexible work hours

• Paid time off

• Professional development opportunities