Epic Resolute Certified Applications Analyst I

This is a fully remote position, open to applicants in New York.

📋 Description

• Execute a range of tasks associated with information technology applications.

• Support the design, development, system configuration, implementation, and maintenance of the organization’s information systems.

• Plan the development, training, and assessment of application functionality.

• Collaborate with the team and key stakeholders to ensure effective development training and implementation of application features.

• Maintain certification in the assigned EHR module or application (if applicable) and demonstrate system functionality to end users.

• Configure, support, and troubleshoot assigned applications or modules.

• Create and document workflows, workflow modifications, and data flow diagrams related to assigned application(s).

• Precisely document and manage tickets using approved tools and methodologies.

• Develop and execute testing scripts; create and maintain knowledge base articles, tip sheets, and end-user documentation.

• Engage in end-user learning sessions, meetings, and training activities.

⛳️ Requirements

• Epic Resolute Professional Billing or Resolute Professional Claims and Remittance certification is required for consideration.

• High School Diploma (or equivalent) is necessary.

• One to two (1-2) years of experience in healthcare operations (clinical, patient care, administrative, or revenue cycle), information technology, or health information technology.

• Current Epic certification(s) are required.

• Must be willing to travel for training and achieve certification within 90 days of completing training at Epic in the assigned application(s).

• A Bachelor's Degree in a related field (information technology or clinical/healthcare fields) is preferred.

🏝️ Benefits

• Medical, dental, and vision coverage beginning the first of the month after hire for employees working 24+ hours/week.

• Discounted childcare services through Bright Horizons.

• Voluntary benefits including pet insurance, legal services, and identity theft protection.

• Paid Time Off (PTO) starts accruing from day one.

• 403(b) retirement plan with company matching.

• Flexible spending accounts are available.

• Access to financial advisors.

• Up to $400/year in wellness rewards.

• 24/7 Employee Assistance Program (EAP) counseling.

• Virtual mental health support services.

• Food pantry access.

• PTO donation program.

• Professional attire provided through the Classy Closet.

• Access to over 100,000 online courses.

• Leadership development programs.

• Tuition reimbursement options.

• Clinical ladders available for career advancement.

• Opportunities for internal mobility.