Epic Application Analyst, Level 3 – Epic Beacon

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a subject matter expert for Epic Grand Central and Prelude, with additional experience in inpatient and ancillary modules as required.

• Assist with ongoing system operations including incident resolution, ticket management, maintenance, and optimization efforts.

• Engage in Epic upgrades, testing cycles, and deployment activities, ensuring minimal impact on clinical and operational workflows.

• Collaborate closely with operations teams, full-time equivalent analysts, project managers, and technical personnel to convert business needs into system solutions.

• Develop, analyze, and uphold clinical and operational requirements, ensuring they align with organizational standards and Epic best practices.

• Configure and support functionalities related to: bed planning and capacity management, Transfer Center workflows, security and electronic signature (e-Sign), peripheral device integration, and operational dashboards and reporting tools.

• Aid in defining and documenting functional specifications, workflows, interface requirements, and system enhancements.

• Take part in unit testing, user acceptance testing (UAT), and validation activities for system modifications and improvements.

• Provide continuous end-user support, troubleshoot issues, and recommend workflow optimizations.

• Document system modifications, release notes, testing outcomes, and training materials in accordance with change control procedures.

• Collaborate across Epic application teams to support inpatient, ambulatory, ancillary, and revenue cycle workflows as necessary.

• Contribute to process enhancement initiatives, identifying gaps and suggesting improvements to boost efficiency and patient care workflows.

• Facilitate stakeholder communication, including status updates, issue tracking, and escalation management.

• Participate in meetings, working sessions, and project governance activities to ensure alignment and timely achievement of objectives.

• Mentor and provide guidance to junior analysts or team members as appropriate.

⛳️ Requirements

• Epic Certification in Grand Central and Prelude (mandatory)

• 2–5 years of experience in supporting Epic EMR or similar clinical systems

• Comprehensive understanding of healthcare operations and clinical workflows

• Experience in system support, upgrades, testing, and production maintenance

• Capability to translate business requirements into functional and technical specifications

• Experience collaborating with cross-functional teams consisting of clinical, operational, and technical stakeholders.

🏝️ Benefits

• Competitive salary and benefits package.

• Opportunity to work in a collaborative and innovative environment.

• Professional development opportunities to advance your career.

• Flexible work arrangements to promote work-life balance.