Epic Application Analyst III – IP Orders Analyst

This is a fully remote position, open to applicants in Alabama, +9 more states.

📋 Description

• Accountable for conducting analysis and design of Epic application systems, which includes gathering requirements, creating specifications, configuring systems, documenting processes, testing, and implementing solutions.

• Involved in offering support for Epic applications, troubleshooting issues, conducting training sessions, and engaging in reporting activities.

• May also participate in providing support and troubleshooting for non-Epic applications that are integrated with third-party systems.

• Acts as a communication bridge between TSG groups, clients, and vendors.

• Performs in-depth analysis of Epic application designs, focusing on planning implementations and optimizing application benefits.

• Guides teammates in resolving issues, tracking problems, and delivering updates to peers, leadership, and clients.

• Oversees assigned projects and ensures deadlines are met.

• Executes highly complex tasks independently, exercising considerable discretion in judgment.

• Organizes and facilitates requirements gathering for Epic projects and requests.

• Coordinates and conducts detailed design sessions by understanding client needs and application functionalities.

• Produces reference materials, including status reports, documentation, and knowledge transfer materials for both Epic and non-Epic applications and associated technologies.

⛳️ Requirements

• An associate's degree in computer science, information systems, healthcare, or business; alternatively, 2 years of relevant experience may be accepted in lieu of a degree.

• A minimum of 4 years of related experience is required.

• Must obtain and maintain at least three vendor or industry certifications as determined by management, following a primary proficiency path in Epic support applications.

• Certification or proficiency in relevant Epic module(s) must be maintained.

• Should be a proactive team player capable of working with minimal supervision, possessing strong organizational, problem-solving, and analytical abilities.

• Ability to work both autonomously and collaboratively within a team environment is essential.

• Must foster a positive and cooperative workplace atmosphere.

• Flexibility and the ability to prioritize multiple tasks while meeting deadlines are required.

• Strong communication skills, including oral, written, and presentation abilities, are essential.

🏝️ Benefits

• Comprehensive Medical, Dental, & Vision Benefits

• Employer Funded Pension Plan, vested after five years (Voluntary 403B)

• Paid Time Off (accrued from day one)

• Onsite fitness studios and discounts to our Carilion Wellness centers

• Access to our health and wellness app, Personify Health

• Discounts on childcare

• Continued education and training