Epic Application Analyst II – IT Clinical Systems, Epic Anesthesia Certification Required, Epic Optime Certification Preferred

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Analyze, design, and modify software applications, which includes encoding, testing, debugging, and installing software modules.

• Conduct modifications to system preferences, along with documentation, training, and sharing of system functionalities.

• Act as a liaison among the IT Department, vendors, and clients for various systems and applications.

• Collect requirements and prioritize development projects with different departments.

• Examine workflows and implement solutions to fulfill departmental needs.

• Offer technical and application support to clients and IT personnel.

• Assist with system upgrades and large-scale projects.

• Ensure that system modifications adhere to change management procedures and protocols.

• Develop and maintain application documentation while planning and executing testing.

• Participate in an on-call rotation to provide 24x7 client support as required.

• Support systems during daily operations and implementations.

• Collaborate with IT Educators to revise training plans and documentation.

• Mentor Epic Applications Analyst I.

• Maintain professional customer relations and adhere to assignment deadlines.

⛳️ Requirements

• A minimum of two years of experience in Epic build.

• At least three years of experience in computer system application modifications and support.

• A minimum of three years of PC-oriented experience, including basic word processing and spreadsheets.

• Strong presentation, communication, and interpersonal skills are required.

• Ability to manage multiple tasks simultaneously.

• Epic Certification or Accreditation in Anesthesia is required.

• Epic Optime certification is preferred.

• A minimum of an Associate degree in Healthcare, Computer Science, or Business from an accredited institution, or equivalent work experience.

• Willingness to travel occasionally to other offices to meet user needs.

🏝️ Benefits

• Equal opportunity employer.

• Occasional travel for training sessions, implementations, and conferences.