Epic Ambulatory Analyst

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Analyzes workflow, recommends solutions, and implements application solutions tailored to departmental needs.

• Converts departmental requirements into business functional specifications.

• Executes various tasks associated with Epic and other information technology applications as required.

• Aids in the design, development, system configuration, implementation, and support of assigned Epic applications within the organization.

• Oversees planning, training, and evaluation of application functionalities.

• Collaborates with the team and key stakeholders to ensure effective training development and implementation of application features.

• Conducts comprehensive analysis of workflows, data collection, report specifics, and technical issues related to Epic software.

• Assesses end users’ preferences while making decisions regarding system configurations and evaluates business operations as they pertain to these decisions.

• Constructs and maintains Epic application content as assigned by the department lead or manager.

• Keeps updated with new application features and enhancements.

• Adheres to functional specification documents to generate content within the Epic application.

• Performs thorough unit testing of all builds prior to transition for functional and/or integrated testing.

• Documents and escalates system issues through the internal chain of command; communicates with vendors when necessary.

• Assists in populating databases during the initial system setup with guidance from Epic.

• Gathers information about potential system improvements and functionality requirements.

• Prepares detailed specifications as necessary.

• Evaluates data conversion requirements and ensures that data received through interfaces into an Epic application fulfills business needs.

• Develops and documents project team procedures for implementing system modifications and other assignments.

• Establishes processes and protocols for change control within the system.

• Engages in the development and delivery of training for end users.

• Assists end users in troubleshooting issues and addressing inquiries.

• Collaborates with report writers to ensure that the application includes essential reports.

• Prioritizes and implements requested system changes and analyzes new functionalities in releases to determine optimal usage.

• Maintains consistent communication with Epic representatives and collaborates with Epic representatives and GHS' end user community to ensure the system aligns with organizational needs.

• Provides end user support during implementation, acting as an application expert to facilitate application roll-out.

• Utilizes strong communication, analytical, and problem-solving abilities to identify, articulate, and resolve system issues, maximizing system potential.

• Undertakes additional duties as assigned.

⛳️ Requirements

• Bachelor's degree in Information Services, Health Administration, Business Administration, Health Sciences, or a related field.

• Minimum of two (2) years of experience with Epic or integrated EMR systems.

• Epic Module Certification as mandated by the position.

• Alternatively, an Associate degree in Computer Science or a related field with four (4) years of relevant Information Technology experience in a Business Computer Science or healthcare environment may be considered.

• Alternatively, a High School Diploma or equivalent combined with seven (7) years of related Information Technology experience in a business, computer science, or healthcare setting may be acceptable.

• Alternatively, one (1) year of Epic build and/or support experience may be taken into account.

🏝️ Benefits

• Health insurance

• Paid time off