EOR Operations Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Process the submitted information for contract placements and configure contract employees in FoxHire’s internal software system.

• Ensure all necessary onboarding items are incorporated into the contract employee portal setup.

• Arrange background checks, adhering to client and industry-specific requirements.

• Handle Placement Specifics Addenda and Employee Contracts as required.

• Assist in problem resolution with recruiters, client companies, contract employees, and cross-functional teams.

• Keep accurate client information and onboarding requirements by following standard operating procedures.

• Develop a working knowledge of federal and state employment laws and regulations to process submissions and address inquiries.

• Maintain computerized records of communications within the company’s software.

• Engage in ongoing education and industry-related training opportunities.

• Take part in and potentially lead internal training sessions for new team members and other departments.

• Collaborate with internal developers when software malfunctions occur.

• Identify and apply process enhancements.

• Deliver customer support and work closely with internal teams in daily operations.

⛳️ Requirements

• 1–3 years of experience in a business setting, preferably in the staffing industry; a minimum of one year of staffing industry experience is required in the application.

• A high school diploma or equivalent is mandatory.

• Strong technical aptitude and familiarity with various technology platforms.

• Experience with database applications, Google Suite, Microsoft Word, and Excel.

• Highly detail-oriented and capable of analytical thinking.

• Ability to thrive in a fast-paced environment.

• Capacity to work independently while fostering a team-oriented approach.

• Excellent written and verbal communication skills.

• Dedication to customer service and professionalism.

• A growth mindset and a focus on solutions.

• Ability to sit or stand for extended periods (8+ hours) while working on a computer.

• Workspace must facilitate focused, distraction-free work and provide clear, quiet audio during scheduled hours.

• Reliable, high-speed internet access adequate for phone, chat, and email-based tasks.

• Must be authorized to work legally in the United States.

• Must live and work within the United States.

• Ability to work with significant overlap with FoxHire’s core business hours, primarily 8 am–5 pm EST.

🏝️ Benefits

• Tuition reimbursement.

• Remote work options.

• $400 contribution towards home office furniture.

• Provision of laptop, monitors, and other essential computer equipment.

• Bi-weekly stipend for internet service.

• 128 hours of paid time off in the first year.

• Ten company-paid holidays.

• Two weeks of paid parental leave for births and adoptions.

• Employer-subsidized medical, dental, and vision insurance.

• Section 125 HSA and FSA accounts for medical and dependent care.

• 401(k) with company matching.

• Company-paid life insurance.

• Company-paid short-term disability.

• Company-paid long-term disability.

• Competitive salary.

• Generous paid time off package.