Enterprise Solutions Specialist

This is a fully remote position, open to applicants in Florida.

📋 Description

• Assist Strategic Account Executives in promoting the adoption of Abbott Diabetes Care products, such as continuous glucose monitoring, within health systems.

• Collaborate with clinical and administrative stakeholders to design, implement, and enhance health system solutions.

• Work together on account strategies and execution plans for key health systems.

• Establish and nurture customer stakeholder relationships throughout the advisory, implementation, and adoption processes.

• Evaluate existing workflows and provide consultation on necessary modifications for new functionalities and solutions.

• Aid in the implementation of solutions across customer facilities with support from internal technical specialists.

• Lead change management efforts, solution testing, and comprehensive training plans for customers.

• Offer staff support and workflow training for patient onboarding processes.

• Identify and document desired outcomes and key performance indicators (KPIs) based on customer requirements.

• Engage in professional IT/EMR implementation organizations to share knowledge and insights gained.

⛳️ Requirements

• Bachelor’s degree.

• Over 5 years of experience in clinical consulting, field sales, product marketing, systems analysis, agency work, or medical/clinical roles within the medical device, pharmaceutical, or biotech sectors.

• Exceptional problem-solving, relationship-building, cross-functional collaboration, and project management abilities.

• A solution-oriented mindset.

• Skills in process management, including end-to-end mapping and systems analysis capabilities.

• Professional demeanor when interacting with customers.

• Competence in preparing and delivering effective oral and written communications.

• Expertise in crafting and executing change management strategies and communications.

• Proven track record in managing projects and time effectively.

• Previous experience in clinical training and adult education delivery.

• Willingness and capacity to travel, including overnight travel 50%–75% of the time.

• Preferred: Registered Dietitian (RD/RDN) or Certified Diabetes Care and Education Specialist (CDCES) with experience in hospital and/or outpatient settings.

• Preferred: Background in developing or consulting on clinical protocols and/or workflows.

• Preferred: Knowledge and experience in the diabetes disease area with related products such as glucose monitors and pumps.

🏝️ Benefits

• Opportunities for career development within an international organization.

• Eligibility for free medical coverage through the Health Investment Plan (HIP) PPO medical plan.

• Retirement savings plan featuring a substantial employer contribution.

• Tuition reimbursement assistance.

• Freedom 2 Save program for student debt relief.

• FreeU education benefit offering an affordable pathway to a bachelor's degree.

• Comprehensive health and wellness benefits.

• Equal opportunity employer dedicated to fostering employee diversity.