Enterprise Engagement Manager

This is a fully remote position, open to applicants in New York.

📋 Description

• Take ownership of the delivery and adoption of Unframe’s AI solutions within enterprise accounts, overseeing the process from post-POC rollout to further expansion.

• Collaborate with Product Managers to transform customer requirements into actionable project plans, ensuring efficient execution at scale.

• Coordinate stakeholders effectively. Manage alignment across business, IT, and data teams within large organizations.

• Establish and measure success metrics: monitor adoption, usage, and business impact to showcase value.

• Facilitate enablement and training sessions that assist customers in operationalizing Unframe’s AI solutions.

• Maintain project momentum. Coordinate with internal teams (Product, Engineering, Solutions) to ensure deployments are timely and within scope.

• Identify opportunities for expansion by uncovering new use cases and operational challenges that AI can address.

• Offer structured feedback from the field to influence Unframe’s product roadmap and delivery strategies.

⛳️ Requirements

• A minimum of 3 years in enterprise-facing roles such as Program Manager, Engagement Manager, Enterprise Customer Success Manager, Implementation Lead, or Technical Account Manager.

• Demonstrated experience in managing complex, multi-stakeholder enterprise projects, ideally involving AI, data, or SaaS platforms with elements of digital transformation.

• Strong project management and execution skills, capable of planning, coordinating, and delivering under tight deadlines.

• Business-technical fluency, with the ability to communicate effectively between executives, engineers, and users.

• Exceptional communication and relationship-building abilities in English (Hebrew is a plus).

• High level of ownership, meticulous attention to detail, and a proactive, problem-solving approach.

🏝️ Benefits

• Unframe is an AI-first startup dedicated to helping the world’s largest enterprises implement LLM-powered applications in days rather than months.

• We combine the agility of a product company with the adaptability of a consultancy, enabling customers to transition from concept to deployed AI systems faster than anyone else in the market.

• Supported by Bessemer, Craft, and TLV Partners with $50M in Series A funding, we are building a rapidly growing, revenue-generating organization collaborating with Fortune 500 customers worldwide.