Enterprise Account Executive – Expansion

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of a portfolio consisting of around 50 high-value clients, focusing on revenue retention and growth.

• Establish and nurture trusted relationships with customers while identifying cross-selling opportunities across teams, business units, and various use cases.

• Collaborate with Customer Success Managers (CSMs) and Customer Solutions Engineers (CSEs) to develop account planning and execution strategies that align with customer objectives.

• Spearhead cross-selling strategies and engage in commercial discussions with premier accounts.

• Monitor account health and usage, recognize potential risks, and mobilize the account team for subsequent actions.

• Work independently in a rapidly changing environment and create scalable sales playbooks.

• Engage with stakeholders ranging from economic decision-makers to technical teams to identify expansion opportunities.

• Meet or surpass renewal and expansion goals.

• Conduct structured, multi-stakeholder account planning for complex, high-value accounts.

• Tailor messaging for both business and technical audiences, discussing enterprise-scale architecture and AI-native applications.

⛳️ Requirements

• Over 5 years of experience in B2B SaaS sales or account management.

• Proven track record in managing renewals and expansions in accounts with multiple stakeholders.

• Demonstrated experience in negotiating complex, multi-year enterprise agreements with both customers and internal stakeholders.

• Strong collaboration skills with Customer Success teams, Solutions Engineers, and other cross-functional teams.

• Proficiency in managing intricate, multi-stakeholder relationships within large organizations.

• Strategic patience to navigate longer sales cycles.

• Experience with SaaS, APIs, or products targeted at developers (preferred).

• Familiarity with usage-based or consumption-based business models (preferred).

• Background in eCommerce or digital experience platforms (preferred).

• Ability to quickly understand complex technical products.

• Capacity to discuss enterprise-scale architecture and modern web and AI-native applications credibly.

• Effective communication skills for engaging both business and technical audiences.

🏝️ Benefits

• Remote work opportunity within the United States.

• Flexible workplace model that allows for autonomy in deciding when and where to work.

• Options for fully remote or hybrid-remote work for eligible positions.

• Comprehensive Total Rewards compensation philosophy.

• Commitment to an inclusive workplace.

• Emphasis on diversity and collaboration.

• Protection against discrimination based on protected characteristics.