Enrollment Specialist

This is a fully remote position, open to applicants in Florida.

📋 Description

• Manage an assigned patient pool by making outbound calls to inform patients about the benefits of our care program, aiming to encourage their participation.

• Develop a connection with potential patients and customize your communication based on their demographics, specific health issues, and insurance details.

⛳️ Requirements

• Exceptional interpersonal skills are essential.

• Demonstrated flexibility in a high-volume sales environment, with a proven track record of meeting deadlines and performance metrics.

• Capable of maintaining a high call volume, dedicating over 80% of your time on the phone.

• Strong communicator with the capacity to convey program information in an engaging, influential, clear, and personable way.

• Proven ability to function effectively within a team and exhibit leadership qualities.

• Exhibit a warm and professional demeanor when interacting with patients over the phone.

• Possess excellent data entry skills along with the capability to handle multiple tasks simultaneously.

• Naturally empathetic with a patient-centered approach and engagement.

• Creative in delivering educational content to patients while emphasizing the benefits of the CCM program.

• Comfortable navigating various software platforms (Microsoft Office: Outlook, Excel, Word, Skype).

• Availability during business hours (8 am - 5:30 pm CST).

• An associate degree or higher is required.

• Must be based in the United States.

🏝️ Benefits

• Comprehensive health benefits (core medical, dental, vision).

• 401k plan with matching contributions.

• Paid holidays.

• Paid time off (PTO).

• Sick time off (STO).

• Full-time position, 100% remote.

• Opportunities for advancement.