Engineering Manager

This is a fully remote position, open to applicants in France.

📋 Description

• Take charge of the technical performance and reliability of the Booking and Checkout processes, which directly influence conversion rates, revenue, and customer satisfaction.

• Ensure technical decisions are in line with business goals, prioritizing a premium user experience, high booking success rates, dependable payment processes, and operational efficiency.

• Play a role in roadmap prioritization by balancing business value, reducing technical debt, and enhancing platform scalability.

• Oversee and manage budgets within the engineering department, plan staffing needs, and control expenses while ensuring performance is maintained.

• Build and sustain relationships with essential stakeholders, including suppliers, manufacturers, and regulatory bodies.

• Spearhead the formulation and execution of ecommerce engineering strategies.

• Propel the evolution of the booking architecture towards scalable, resilient, and observable services.

• Guarantee high-quality API design to support Web and Mobile applications, facilitating swift and secure feature delivery.

• Advocate for engineering best practices, including code quality, testing, CI/CD, monitoring, incident management, and security.

• Ensure the integrity of payment and booking confirmation processes, reducing failures, inconsistencies, and financial losses.

• Lead efforts to identify, prevent, and minimize booking errors and post-booking incidents.

• Enhance observability and alerting systems to swiftly pinpoint and resolve issues affecting customers.

• Lead, mentor, and cultivate a team of software engineers.

• Promote a culture of innovation, continuous improvement, and technical excellence.

• Monitor team performance and facilitate learning and development in compliance with legal and organizational standards.

• Collaborate with cross-functional teams, including Product Management, Data Science, and Customer Experience.

⛳️ Requirements

• Comprehensive understanding of the ecommerce landscape, with a strong grasp of booking and checkout processes.

• Robust background in API-driven architectures.

• Comfortable working in high-reliability, revenue-critical environments.

• Familiarity with current and emerging engineering standards and principles.

• Ability to link technical decisions to strategic challenges.

• Proven experience in optimizing key ecommerce KPIs.

• Proficient in analyzing complex data sets related to booking errors and system performance.

• Exceptional leadership abilities, capable of motivating and guiding technical teams.

• Strong communication skills to convey complex technical concepts to both technical and non-technical audiences.

• Capacity to build effective relationships with all stakeholders and adjust communication styles for diverse audiences.

🏝️ Benefits

• Work at the forefront of cutting-edge technology within a mission-driven company, transforming the travel experience for millions.

• Join an entrepreneurial team of innovators focused not just on technology but also on valuing innovation, ownership, and collaboration, with a strong emphasis on empowering engineers to create impactful solutions.

• Enjoy a workplace that prioritizes personal and professional growth, offering learning programs, mentorship opportunities, and pathways for career advancement.

• Forget about your sports subscription! Access our extensive Campus gym at any time and enjoy playing Padel on our court, which is exclusively reserved for Voyage Privé employees.

• Experience the rhythm of Voyage Privé's various Business & Fun highlights (Company Breaks, Carnival, Annual Convention...), participate in meetups and talks, and receive free tickets to every Provence Rugby home match.