Engineering Manager – Agentic Integrations

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead engineers in developing and expanding integrations for Constructor’s agentic products throughout the customer base.

• Define the technical and operational strategy for customer engagement, scalable integration efforts, deployment quality, and enhancements to products/platforms.

• Balance direct customer integration delivery with the development of reusable tools, templates, documentation, automation, and platform investments.

• Collaborate with Product, ML, Customer Success, Solutions, and Engineering teams to prioritize requirements and incorporate integration insights into the product roadmap.

• Set standards for architecture, testing, observability, reliability, and maintainability of customer-facing integrations.

• Develop processes for scoping integrations, managing commitments, addressing escalations, tracking risks, and ensuring consistent customer experiences.

• Enhance developer and implementation experiences through documentation, reference implementations, reusable components, playbooks, and debugging tools.

• Manage the entire recruiting and hiring process for the team.

• Mentor and develop engineers, provide constructive feedback, create growth opportunities, and assist them in navigating uncertainty.

⛳️ Requirements

• A minimum of 5 years of experience in software engineering.

• At least 2 years of direct experience leading an engineering team.

• A strong technical foundation in backend, full-stack, platform, or applied ML product engineering.

• Proven experience leading teams that create customer-facing, production-grade systems or integrations.

• Excellent analytical and problem-solving capabilities, including resolving ambiguous customer issues and converting them into technical strategies.

• Comfort engaging directly with customers for technical discovery, scoping, expectation-setting, troubleshooting, and making tradeoffs.

• Ability to collaborate effectively with Product, ML/Data Science, Customer Success, Solutions, and Engineering stakeholders.

• Strong written and verbal communication skills, with the ability to convey complex technical topics to both technical and non-technical audiences.

• Good product judgment and a strong sense of customer empathy.

• Experience with LLMs, agentic systems, ML-powered products, recommendations, search, personalization, or data-intensive SaaS products is highly advantageous.

• Familiarity with building reusable tools, frameworks, SDKs, integration templates, or internal platforms is a plus.

• Proficiency in English at B2 level (CEFR) or above.

• Availability for regular meetings between 1300 and 1700 UTC.

• A passion for contributing to the success of a rapidly growing startup.

🏝️ Benefits

• Unlimited vacation time - we strongly encourage all employees to take at least 3 weeks per year.

• Fully remote team - choose where you live.

• Work from home stipend.

• Apple laptops provided for new employees.

• Training and development budget - refreshed each year for every employee.

• Maternity & Paternity leave for eligible employees.

• Collaborate with intelligent colleagues who will support your growth and enable you to make a significant impact.

• Stock options - offered in addition to the base salary.

• Regular team offsites to foster connection and collaboration.