Engineer III – TechOps CICD SRE, Reliability Focused

This is a fully remote position, open to applicants in India.

📋 Description

• Develop software and systems to oversee platform infrastructure and applications.

• Assist with Crowdstrike’s main CI/CD build tools.

• Create automation solutions for service deployment.

• Monitor availability and maintain a comprehensive view of system health.

• Enhance the reliability, quality, and serviceability of systems.

• Engage in architectural design of highly available services at an enterprise level.

• Collaborate with internal customers to identify needs and create solutions.

• Lead the Incident Response and Production Readiness Review (PRR) initiatives within our organization.

• Collect and evaluate metrics from both operating systems and applications to aid in performance tuning and root cause analysis.

• Conduct resource, capacity, and license forecasting.

• Collaborate with and promote a mentorship mindset among fellow Engineers.

• Design, implement, and sustain full-stack observability (Datadog, Grafana stack, LogScale, Jaeger, New Relic, OpenTelemetry, Prometheus/Thanos, etc.) to fulfill production reliability requirements.

• Optimize for high-cardinality workloads and standardize instrumentation.

• Propel the shift towards AI-native observability to enhance system resilience and achieve zero-toil operations.

• Automate alert correlation, anomaly detection, and root cause analysis via AIOps integration.

• Train internal AI models using runbooks and incident data to enable self-healing frameworks.

• Maintain code quality and secure development standards (SonarQube, OWASP) throughout the engineering lifecycle.

• Regularly review SLI/SLO definitions and error budgets to ensure they accurately reflect real user impact.

⛳️ Requirements

• Over 5 years of experience in a large-scale production environment.

• On-Premise & Cloud proficiency in deploying, scaling, and managing CI/CD tools such as Bazel, Github Actions, and Jenkins.

• Familiarity with IaC Provisioning tools including Ansible, Chef, Puppet, Salt, and Terraform.

• Experienced in Source Code Management services like Bitbucket, Gitlab, and Github.

• Knowledge of Monitoring and Observability tools including Open-source Prometheus/Grafana, Datadog, Honeycomb, and New Relic.

• Proven experience in deploying applications on Kubernetes at scale.

• Demonstrated ability to collaborate effectively with both local and remote teams.

• Must possess strong attention to detail and the capacity to make timely, informed decisions.

• Ability to balance short-term and long-term objectives.

• Show initiative and self-learning capabilities in a fast-paced and rapidly changing environment.

• Security-first mindset with a general understanding of cybersecurity principles.

• Experience integrating AI into existing workflows.

• Strong programming skills in one or more languages such as Python, Go, TypeScript, Java, or C#.

🏝️ Benefits

• Industry-leading compensation and equity awards.

• Comprehensive wellness programs for physical and mental health.

• Competitive vacation and holiday policies for rest and recharge.

• Paid parental and adoption leave.

• Professional development opportunities available to all employees, regardless of role or level.

• Employee Networks, local neighborhood groups, and volunteer opportunities to foster connections.

• A vibrant office culture featuring world-class amenities.